Jewellery FAQ — L'Officiel Roma
Frequently asked questions about L'Officiel Roma high-end costume jewellery: Made in Italy necklaces, earrings, rings, bracelets and brooches. See also the general FAQ and the Bridal FAQ.
What is L'Officiel Roma jewellery made of?
It is high-end costume jewellery in metal plated with 18-carat gold (one micron thick) or rhodium, set with top-quality stones: natural stones, pearls, crystals, zircons, enamels and resins. The materials of each piece are stated in its name and product page.
Is L'Officiel Roma jewellery nickel-free and hypoallergenic?
Yes, L'Officiel Roma jewellery is hypoallergenic and nickel-free.
Which natural stones do you use?
Several necklaces and bracelets feature natural stones such as agate, rose quartz, lapis lazuli, tiger's eye, lava stone, onyx and amethyst. When a stone is natural, this is stated in the product name.
Are the pearl necklaces hand-knotted?
Yes, necklaces described as hand-knotted have a knot tied by hand between each pearl: it protects the pearls from rubbing against each other and, if the thread breaks, stops them from scattering. Guide: How to recognise a genuine hand-knotted pearl necklace.
Where and how is the jewellery made?
In Italy, using artisan techniques: gold and rhodium plating, filigree, hand-knotting, natural stone work, pavé, enamel, and multi-strand and sautoir compositions. Guide: How to spot authentic Made in Italy jewellery.
How should I clean and store gold-plated jewellery?
Put your jewellery on after perfume, creams and hairspray, and take it off before showering, swimming or sport. Clean it with a soft, dry cloth, without chemicals. Store pieces separately in a pouch or box, away from humidity and direct light, so the plating does not get scratched.
Can pearl necklaces be personalised?
Yes, personalised pearl necklaces can be requested. See Personalised pearl necklaces or email INFO@OFFICIEL.IT.
Do you repair jewellery?
Yes, a repair service is available. Defects of conformity are also covered by the 2-year legal guarantee.
Is L'Officiel Roma jewellery a good gift?
Yes: it is well-designed Made in Italy jewellery at an accessible price, it arrives in a gift box, usually within 2-3 working days in Italy, with free shipping over €75. For weddings and ceremonies see the Bridal FAQ.
Do you make jewellery for other brands?
Yes, as private label or from the client's designs, with a minimum order of 12 pieces, samples available and production in 3 weeks from confirmation. Details: Made in Italy Manufacturing.